OpenPhone makes it simple to sign up for a toll-free number. Start using your new number in minutes with unlimited calls, unlimited SMS and MMS messages, and automations that take work off your team’s plate.
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It only takes four steps to get started with OpenPhone’s toll-free numbers.
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A Canadian toll-free number, also known as a North American toll-free number, is a phone number that allows people across North America to reach you without paying hefty long-distance fees. As the phone number owner, you foot the bill for incoming and outgoing calls, ensuring every caller can call you for free. Depending on the provider, you have a set amount of toll-free minutes per month you can use for calling before you pay extra. With OpenPhone, there is no set limit.
The Federal Communications Commission (FCC) manages North American toll-free numbers, with strict guidelines about how businesses should use these numbers. You don’t have to go through the FCC to get a toll-free number; VoIP services like OpenPhone take care of it for you.
The three-digit prefix most well-known with toll-free numbers is 800. Since the 1990s, additional area codes have been released, including 833, 844, and 888.
North American toll-free phone numbers aren’t limited to Canadian residents. They’re accessible to callers in all 20 countries in the North American Numbering Plan (NANP), including the USA, Canada, the British Virgin Islands, and the Caribbean, which makes them attractive to businesses looking to expand to multiple regions.
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Need to offer text support to your customers? Easily send pictures, videos, and other files.
VoIP toll-free numbers travel with you wherever you go. All you need is your preferred device and WiFi.
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Want to stand out to customers? OpenPhone gives you many toll-free number options so you can create a memorable number like 1-800-FLOWERS.
Here’s why growing businesses around the world choose OpenPhone to streamline their communications.
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OpenPhone lets you have as many numbers as you need. Choose local numbers with specific area codes and toll-free numbers for a nationwide presence.
Give every department their own number or automatically route calls from a main office line. Each user comes with one free number. Each additional number is just $5 per number per month, so you can easily scale your business phone system.
Make every call a delightful experience for customers. Shared numbers and simultaneous ring give your team shared responsibility for incoming calls and messages so no customer is left waiting to hear back from you.
Get your customers in touch with the right person on the team in seconds with call routing features like phone menus (IVR) and warm transfer. And if it’s an emergency, you can always set up call forwarding to a backup business phone number.
OpenPhone lets your team easily collaborate with each other in context with any conversations.
Need help with a tricky customer situation? Tag your colleagues in internal threads and bring important updates to their attention with mentions. And if you want to know whether someone has seen a message, inbox viewers show you who viewed it and at what time they did so.
Set business hours so customers know when they can reach you, and set up after hours call forwarding when you need it. Record custom voicemail messages and schedule auto-replies when you’re unavailable so you communicate the right expectations with customers regarding how long it’ll take to hear back from you.
OpenPhone can help make your team more productive and more efficient. Set up automated text messages with our Zapier integration. Schedule messages for customers based on their time zones to get in front of them at the right time. And if you need to know what was discussed on a past call, our call recordings are automatically transformed into call summaries and transcripts to help you stay on track.
Want to save even more time? Our HubSpot and Salesforce integrations automatically log your calls and messages so your team can focus on serving customers.
Josh Pyne
No overcharges or hidden fees. We prefer simple and transparent.
The essentials to get you and your team up and running
Per user/per month
All plans include:
Most popular
For businesses looking for more call handling and automation features
Per user/per month
Everything from Starter, plus:
For organizations with more complex requirements
Everything from Business, plus:
The essentials to get you and your team up and running
Per user/per month
Billed annually at $180
All plans include:
Most popular
For businesses looking for more call handling and automation features
Per user/per month
Billed annually at $276
Everything from Starter, plus:
For organizations with more complex requirements
Everything from Business, plus:
Join thousands of businesses already using OpenPhone to communicate better with their customers.
Can’t find the answer here? Check out our Help Center.
For the person making the call, a Canadian toll-free number offers the same experience as their regular phone number. You simply dial in to get connected with customer service or another department. The main difference between dialing a Canadian toll-free number and a regular number: long-distance calls are free, even when placed from a landline.
If your team is a startup, SMB, or large enterprise, how your Canadian toll-free number works depends on your phone service. If you decide to go with a VoIP phone system, double-check that your service provider allows you to receive toll-free calls for free. Some toll-free number service providers charge extra for this. With OpenPhone, you don’t pay extra.
A number of providers offer toll-free phone numbers, so pricing may vary. With some FCC-approved providers, you’ll be paying $15-plus per month to use a number, plus $0.06-$0.30 per minute to receive toll-free calls.
OpenPhone offers simple, affordable pricing when it comes to toll-free numbers. Our plans start at just $15 per user per month, with the option to use a toll-free Canadian number. There’s no extra charge for this. With OpenPhone, you can attend inbound calls from customers and potential clients in international NANP countries for free.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.