OpenPhone vs Google Voice

Google Voice is a basic second phone number app. OpenPhone is a modern business phone that helps teams nurture their customer relationships.

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Organize contacts

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Collaborate with your team

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Full conversation history

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Easy integrations

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Trusted by over 50,000 businesses
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Rated the best business phone

With an average 4.7 stars and over 2000+ reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.

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Why Google Voice customers move to OpenPhone

 Hundreds of teams have moved from Google Voice to OpenPhone. Here are a few reasons why:

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"The shared communications history in OpenPhone is just so valuable. We can all see, at any time, the full conversation history between the company and any individual.”

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Jonathan Barkl

Co-Founder and CEO

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“Compared to our old provider, it's so much easier to manage our calls, messages, and team with their user-friendly interface. Our CSM was incredible and made onboarding and launching seamless – we're thrilled with the switch.”

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Brock Dusome

Senior Engineering Manager

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"After evaluating 6 or 7 other vendors, we found that only OpenPhone checked all the boxes. It’s just worlds better.”

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Brian Thomas

Director of Claims Experience

Feature comparison

See the key features OpenPhone has that Google Voice's free version doesn't offer.

Features

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Google Voice

Starting price per month

$15 per number

$16 per user (Voice and mandatory Google Workspace subscription)

Free texting to US and Canadian numbers

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Available only to US customers

Toll-free numbers

$5 per number per month

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Auto-replies, snippets, and scheduled messages

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Call recording

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Requires upgrade

Third-party integrations

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Google apps only

G2 rating

4.7/5 (2000+ reviews)

4.1/5 (150+ reviews)

*When paid annually
Last Updated: February 2025

Collaborate as a team with shared numbers

With OpenPhone, your team can work together to support your customers with one seamless experience.

What your team sees

Call and text as a team, see team activity, and problem-solve together in threads.

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What your contacts see

Your customers will experience one, cohesive conversation with your team.

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Why businesses switch from Google Voice to OpenPhone

Built for team collaboration

  • Share incoming calls and texts 

    Google Voice assigns separate numbers to users in the same team, forcing your team to work in silos. Teammates can call and text from the same number at the same time with OpenPhone. And if you’re managing a team, you can view your team’s conversations and coach them as needed. 

  • Save time reviewing customer conversations

    OpenPhone lets you view your customer calls, texts, recordings, and more, in one place. Google Voice breaks up these interactions into different folders, making it more time consuming to follow up.

  • Collaborate in internal threads

    Assign tasks or get input on an external conversation with internal threads visible only to your team. Google Voice doesn’t have internal threads, which forces teams to collaborate in other tools instead. 

Smarter business texting, without limits

  • Access to texting features outside the US

    Google Voice doesn’t allow customers outside the US to access its texting features. With OpenPhone, businesses based outside the US can get local numbers to text their US and Canadian customers.

  • Auto-replies, snippets, and scheduled messages in every plan

    Google Voice doesn’t offer any of these advanced messaging features in its platform. Give back time to your team with OpenPhone’s texting features. Automatically reply to messages outside working hours with auto-replies, schedule texts to customers, and save text templates for your commonly asked questions with snippets. 

  • Set up automated text flows

    Want to trigger text messages to customers when they submit a sales form or book an appointment with your team? Google Voice doesn’t offer automated texting. With OpenPhone, you can set up automated text flows with Zapier and stand out to customers in seconds. 

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Integrate OpenPhone with your favorite tools

  • Automatically update your CRM

    With our native HubSpot and Salesforce integrations, you give your team a single source of truth and automatically log can your call, text, and call recording data into your CRM. Google Voice doesn’t offer third-party integrations, which keeps your customer conversations siloed and increases admin work for your team. 

  • Share updates where your team works

    Notify your team about missed calls, incoming messages, and voicemails, via Slack and email. Google Voice only integrates with Google Calendar and Google Meet, which limits where you can share updates.

  • Build custom integrations with our API

    Want more control over how your tools work with OpenPhone? Use the OpenPhone API and integrate calls, texts, and contacts more deeply in your stack.

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Save time with AI

Give your workflow a boost with OpenPhone AI.

Effortless call summaries and next steps

OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.

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Automatic call transcripts

Read conversations in detail and quickly find information with time-stamped call transcripts.

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Suggested contacts

Easily add new contacts with suggestions based on call and voicemail transcripts.

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Automatic call transcripts

Read conversations in detail and quickly find information with time-stamped call transcripts.

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Suggested contacts

Easily add new contacts with suggestions based on call and voicemail transcripts.

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"OpenPhone was truly my first assistant. The AI feature of transcribing calls, creating a summary and to-do list, is next-level amazing."
Joannie Bates, Principal Agent
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Move your Google Voice number to OpenPhone

You can bring as many existing numbers with you to OpenPhone. For free.

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Leave all the work to us

Fill out a 1-minute form and let us take care of the rest. We outline the process here.

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No service downtime

Your existing number works with Google Voice until the port date then switches over to OpenPhone.

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Try OpenPhone first

Before submitting a port request, try out Google Voice for free with a temporary number.

Getting started is easy

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Claim a number or bring your own

Get local or toll-free North American phone numbers or port existing ones for free.

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Install the app or use on the web

Use OpenPhone across all your devices to stay connected.

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That's it! Start calling and texting

Try OpenPhone free for 7 days — no commitment necessary.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

Is Google Voice free?
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Google Voice is free for personal use, but requires a paid subscription if you want to add multiple users to your Voice account. 

Is Google Voice the best VoIP?
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Google Voice lacks many essential VoIP features for businesses, including toll-free numbers, third-party integrations, auto-replies, and more, which means it isn’t the best VoIP service.

Can I port my Google Voice number to OpenPhone?
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Yes, you can port out of Google Voice. It’s an easy process that typically takes 1-2 weeks. See how you can port your number from Google Voice to OpenPhone.

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better with their customers.