Franchises

Drive franchise growth

Partner with OpenPhone to keep franchisee expenses low with a business phone built to boost sales and deliver better customer experiences.

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Why franchise leaders partner with OpenPhone

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Consistent brand experience

99.9% uptime and advanced call handling build brand credibility.

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Onboarding, training, and support

Get a dedicated help hotline and ongoing training for franchisees.

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Easy to use and manage

Owners can set up their phone system in minutes and track activity.

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OpenPhone has been an outstanding partner vendor to Floor Coverings International.

They’ve created a custom onboarding process for all of our franchises, host weekly webinars, and continually innovate to meet our needs. It’s been a win-win-win for everyone!”

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Savanna Galloway

Start Up Coordinator, Floor Coverings International

All the features a business needs and more

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Shared numbers

Invite teammates to work together from a collaborative inbox

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Integrations

Connect to HubSpot, Salesforce, and tools you already use.

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Custom ring order

Round-robin calls and manage points of contact

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AI call transcripts and summaries

Record and transcribe calls so you never miss a detail

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Phone menus (IVR)

Provide information and route callers to the right person

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Call and message analytics

Gain insight into conversation volume and team activity

Collaborative

Work in a shared inbox

Shared inboxes

Manage and respond to conversations with your team.

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Internal threads

Send teammates private notes to collaborate behind-the-scenes.

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Warm transfer

Share context before handing over a call for a seamless experience.

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Custom tags

Tag conversations and contacts to manage your inbox, create detailed reports, and more.

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Customizable

A phone system that works with your workflow

Phone menus (IVR)

Provide information and connect callers to the right people or department.

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Advanced call routing

Set routing rules and ring duration to control how team members are notified of incoming calls.

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Business hours

Control how your phone number works at different times of day.

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Auto-replies and scheduled messages

Send automated text replies for missed calls and schedule messages for when you’re out of office.

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Easy to manage

Empower your team and gain visibility

Team management

Quickly onboard your team to OpenPhone and adjust permissions at any time.

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Call transcripts and summaries

Record calls for a complete conversation history.

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Workspace analytics

Gain insight into conversation volume and team activity over time.

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Drop everything into your CRM

Connect OpenPhone with your favorite tools to help sync contacts, track conversations, and analyze calls.

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Take OpenPhone on the go

Download OpenPhone for iOS and Android to stay in touch wherever you are.

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Rated the best business phone

With an average 4.7 stars and over 1,700 reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.

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Explore solutions

Discover why thousands of teams choose OpenPhone.

Preferred pricing for franchises

Reach unit performance goals and ensure a consistent customer experience. Connect with our team to learn more about franchise partnerships.