Call, text, and collaborate with your team from a vanity phone number using the #1 business phone system as voted for by thousands of professionals.
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or choose from thousands more numbers with 888, 877, 866, 855, 844, and 833 toll-free area codes
Stand out to your customers. Choose from thousands of local and toll-free area codes and create your own vanity numbers.
A vanity number is a memorable number that spells out a word, company name, or phrase, like 1-800-FLOWERS or 1-888-CONTACTS. Vanity numbers help your number stand out and create brand recognition with potential customers.
Vanity numbers and regular phone numbers work the same way. For example, 1-800-FLOWERS translates to 1-800-356-9377, and 1-800-CONTACTS translates to 1-800-266-82287. You’re not limited to just 10 digits, either. Calls are made after the caller enters the first 10 digits, regardless of whether they enter extra numbers.
A custom phone number with a local area code is a great option for businesses that cater to a specific local region, while a vanity number with a toll-free prefix is ideal for small businesses that want to expand into new markets.
With a toll-free vanity number, customers can call you without the risk of racking up long-distance charges. Toll-free numbers only charge you as the recipient of a call, helping to reduce friction and make it easy for customers to get in touch.
It only takes four steps to get started with OpenPhone’s vanity numbers:
Businesses across North America choose vanity numbers for three reasons.
A custom vanity phone number is a great way to showcase your brand and make your number memorable to new customers. Plus, it helps your business look reputable and builds trust with prospective customers.
If you’re looking to grow and serve customers across North America, a vanity number will make your number recognizable to customers no matter where they are located. Vanity numbers also make your business appear larger and more established.
Many VoIP providers charge fees to businesses for using inbound toll-free minutes, resulting in unpredictable costs. With OpenPhone, you’ll pay the same amount every month because inbound local and toll-free calls and outbound calls to US and Canadian numbers are included with every plan.
Discover why teams all over the world choose OpenPhone for their business phone number and virtual phone system.
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With OpenPhone, you can easily set up and assign phone numbers as your business scales. Get local US and Canada numbers, and North American toll-free numbers in just a few clicks.
Each team member in your organization gets their own number, and it only costs $5 per month to add each additional number. You can also create unique phone numbers for departments or service areas. For example, set up a dedicated customer support phone number for questions about your warranty and only have warranty experts on your team receive incoming calls from that number.
Increase the number of incoming support calls you can handle — without overloading your team. Phone menus, caller ID, and call routing in OpenPhone help ensure your customers’ calls go to the right team member the first time, reducing the extra workload caused by unnecessary handoffs and providing a better customer experience.
Reduce missed calls by simultaneously ringing all available teammates. If a live customer call needs to be passed to another colleague, use warm transfers to personally hand off customers and provide context.
Use call forwarding to redirect after-hours calls to on-call teammates or forward calls to an external answering service. For calls sent to voicemail, use voicemail transcription to easily review missed calls and prioritize a response.
Set your team up for effective collaboration so they can provide outstanding customer service. Our phone system helps your team reduce missed calls and unanswered messages. Multiple colleagues can answer a call from a shared number, reducing the need to put a customer on hold or send them to voicemail.
Work together to provide great customer service with internal threads where team members can comment, answer questions, and assign tasks. You can even tag or mention colleagues to ensure no comments get missed. Confirm everyone is in the loop with inbox viewers that show who has seen and who is currently viewing a customer thread.
Have two-way SMS and MMS conversations with your customers on OpenPhone in real time or async. Use scheduled messages to send text messages at convenient times for your customers. Set auto-replies to automatically acknowledge incoming texts from customers and keep them informed of next steps.
Improve your text response times by creating standardized messages or responses called snippets. Create snippets for commonly asked questions like your business hours or your return policy, and send them in seconds.
OpenPhone’s features help your team do less admin work and focus on providing responsive customer service. Reduce manual work with automatic call recording and AI-generated summaries and transcriptions. With our native CRM integrations, all calls and text messages will be automatically logged for your team to review when they need to.
With OpenPhone, your reps can work from anywhere with WiFi from a laptop or cell phone. OpenPhone syncs all communications in one place on any device, whether you’re using Mac, Windows, iOS, or Android.
Kathy Cruz
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Help Center.
Vanity phone numbers aren’t available as a free option. However, you can try them out by signing up for a free trial with a VoIP provider like OpenPhone. With our seven-day trial, you’ll be able to see if a vanity phone number is right for your business.
Once you set up and pay for a vanity number with OpenPhone, you own it forever and can take it with you.
Yes, vanity numbers offer two-way communications with your customers. OpenPhone lets you send and receive MMS messages with your vanity number, so you can send photos, videos, and GIFs to your customers over text.
OpenPhone lets you choose your own vanity number for your business. All you have to do is sign up for an OpenPhone account to get started.
Yes, you can port your local US, Canadian, or North American toll-free number to OpenPhone in a few steps:
1. Sign up for an OpenPhone account and try the platform free for seven days with a temporary number.
2. Once you confirm OpenPhone is a good fit and have an active account, fill out our 1-minute port request form from the web or desktop app.
3. Give us 5-10 business days to work with your existing provider to complete your request.
With simple and flexible pricing and no set-up fees, OpenPhone is ideal for business owners. Our Starter Plan includes one new local or toll-free phone number per user, from $15 per user per month. You can make either a local or a toll-free vanity number.
If you have more comprehensive business needs, consider our Business plan, which includes features like OpenPhone AI, phone menus (auto attendant), ring order, call analytics, and more, from $23 per user per month. Companies looking for more support and security can talk to our team about our Enterprise plan.
Any business can try OpenPhone risk-free for seven days.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.