Call, text, and collaborate with your team from a vanity phone number using the #1 business phone system as voted for by thousands of professionals.
or choose from thousands more numbers with 888, 877, 866, 855, 844, and 833 toll-free area codes
Stand out to your customers. Choose from thousands of local and toll-free area codes, including 888, 877, and 800 numbers.
A vanity number is a memorable number that spells out a word, company name, or phrase, like 1-800-FLOWERS or 1-888-CONTACTS. Vanity numbers help your number stand out and create brand recognition with potential customers.
Vanity numbers and regular phone numbers work the same way. For example, 1-800-FLOWERS translates to 1-800-356-9377, and 1-800-CONTACTS translates to 1-800-266-82287. You’re not limited to just 10 digits, either. The system makes calls after the caller enters the first 10 digits, regardless of whether they enter extra numbers.
A custom phone number with a local area code is a great option for businesses that cater to a specific local region. While a vanity number with a toll-free prefix is ideal for small businesses that want to expand into new markets.
With a toll-free vanity number, customers can call you without the risk of racking up long-distance charges. Toll-free numbers only charge you as the recipient of a call, helping to reduce friction and make it easy for customers to get in touch.
It only takes four steps to get started with OpenPhone’s vanity numbers:
Businesses across North America choose vanity numbers for three reasons.
A custom vanity phone number is a great way to showcase your brand with a memorable phone number. It helps your business look reputable and builds trust with prospective customers.
A vanity number helps you grow and serve customers across North America. It makes your number easy for customers to remember, no matter where they are.
Vanity numbers also make your business appear larger and more established.
Many VoIP service providers charge fees to businesses for using inbound toll-free minutes, resulting in unpredictable costs. With OpenPhone, you’ll pay the same amount every month; make unlimited inbound and outbound calls to US and Canadian numbers with every plan.
Port your existing numbers for free
Seamlessly transfer your existing number to OpenPhone
Unlimited calls and texts to US and CA
No call or text limits — OpenPhone scales with you
Call recording on every plan
Capture every customer conversation
Sync your contacts
Easily import your existing contacts into OpenPhone
Internal threads
Assign follow-up tasks in real time to colleagues
7000+ app integrations
Share call and text data where your team needs it
Kathy Cruz
Discover why teams all over the world choose OpenPhone for their business phone number and virtual phone system.
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With OpenPhone, you can easily set up and assign phone numbers as your business scales. Get local numbers with US and Canadian area codes, and North American toll-free numbers in just a few clicks.
Each team member in your organization gets their own telephone number, and it only costs $5 per month to add each additional number. You can also share numbers for specific locations or departments. For example, set up a special phone number for customer support for questions about your warranty. Only warranty experts on your team will get calls from that number.
Increase the number of incoming support calls you can handle — without overloading your team. Set up custom call flows that match your team’s call routing needs with our call flow builder. Drag and drag call flow steps in our visual canvas and get a clear picture of your call flows.
Give callers self-serve options to reach specific departments or team members with a multi-level phone menu (IVR). Choose how your team receives incoming calls, either in custom batches or all at once, with ring groups. Use call forwarding to forward calls after business hours to Sona, our AI answering service, a backup emergency number, or to your voicemail. For calls sent to voicemail, use voicemail transcription to easily review missed calls and prioritize a response.
If you need to hand off a live customer call to another colleague, use warm transfers to personally hand off customers and provide context.
Set your team up for effective collaboration so they can provide outstanding customer service. Our phone service helps your team reduce missed calls and unanswered messages. Split responsibility across your team and answer incoming business calls with a shared number. Give your team visibility into ongoing text conversations with shared inboxes. With business caller ID, you can also let customers know when you’re trying to contact them so that they recognize your number.
Work together to provide great customer service with internal threads where team members can comment, answer questions, and assign tasks. You can even tag or mention colleagues to ensure no comments get missed. Confirm everyone is in the loop with inbox viewers that show who has seen and who's currently viewing a customer thread.
Have two-way SMS and MMS conversations with your customers using OpenPhone. Use scheduled messages to send text messages at convenient times for your customers. Set auto-replies to automatically acknowledge incoming texts from customers and keep them informed of next steps.
Improve your text response times by creating standardized messages or responses called snippets. Create snippets for commonly asked questions like your business hours or your return policy, and send them in seconds.
Set up automated text workflows with our Zapier and Make integrations for common scenarios like appointment confirmations, reminders, review requests, and more. Your team can automatically send the right text at the right time.
OpenPhone’s features help your team do less admin work and focus on providing responsive customer service. Capture every customer detail with automatic call recording and AI-generated summaries and transcriptions. Gain valuable insights into your customer conversations and identify areas of improvement for your business with AI call tags. You can automatically log your calls and texts in your CRM with our third-party integrations. Connect directly to HubSpot, Jobber, and Salesforce, or build a custom integration with Zapier, Make, or the OpenPhone API.
With OpenPhone, your reps can work from anywhere with WiFi from a laptop or cell phone. OpenPhone syncs all communications in one place on any device. Your team can use OpenPhone on any platform they prefer. We’re available on Mac, Windows, iOS, Android, and even on the web.
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Resource Center.
Vanity phone numbers aren’t available as a free option. However, you can try them out by signing up for a free trial with a VoIP provider like OpenPhone. With our seven-day trial, you’ll be able to see if a vanity telephone number is right for your business.
Once you set up and pay for a vanity number with OpenPhone, you own it forever and can take it with you.
Yes, vanity numbers offer two-way communications with your customers. OpenPhone lets you send and receive MMS messages with your vanity number, so you can send photos, videos, and GIFs to your customers over text.
OpenPhone lets you choose your own vanity number for your business. All you have to do is sign up for an OpenPhone account to get started.
Yes, you can port your local US, Canadian, or North American toll-free number to OpenPhone in a few steps:
1. Sign up for an OpenPhone account and try the platform free for seven days with a temporary number.
2. Once you confirm OpenPhone is a good fit and have an active account, fill out our 1-minute port request form from the web or desktop app.
3. Give us 5-10 business days to work with your existing provider to complete your request.
With simple and flexible pricing and no set-up fees, OpenPhone is ideal for business owners. Our Starter Plan includes one new local or toll-free phone number per user, from $15 per user per month. You can choose either a local number or a toll-free vanity number.
If you have more comprehensive business needs, consider our Business plan. It includes features like OpenPhone AI, phone menus (auto-attendant), ring order, call analytics, and more, from $23 per user per month.
Looking for features like AI call tags, conditional call routing, and dedicated onboarding support? All these features are available in our Scale plan, which is available from $35 per user per month.
Try every OpenPhone plan for free with our seven-day trial.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.