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Effortlessly manage your law practice and work together to prevent clients from going elsewhere with OpenPhone's collaborative phone system.
Manage your client communications easily, in the office or in court
Always keep high-priority tasks top of mind
Build trust with customers with multiple local numbers. Call customers using local area codes they can recognize.
Growing fast and want to have a nationwide presence? Set up a toll-free number and easily route incoming calls to the right team.
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AI-powered assistance, with no storage limits
Have a clear client communication trail with automatic call recording. Get notes and any action items from each call instantly with AI-powered call summaries and transcripts.
OpenPhone stores all your customer data so you don’t have to worry about managing and storing recordings, which is especially useful if your cases continue for several months or years.
Always have coverage for customer conversations
Ensure you never miss any important incoming calls by splitting responsibility, either simultaneously or in custom ring groups, with shared numbers.
For colleagues who are sick or on vacation, you can take over for them. Continue conversations smoothly — your clients won’t know the difference.
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Automated texting for every scenario
Set up automated text workflows with OpenPhone’s Make and Zapier integrations. Send appointment confirmations and reminders so that clients show up to calls.
Automatically message auto-replies to clients who try to reach you after hours. Schedule texts in advance according to your client’s time zones with scheduled messages.
Port your existing numbers for free
No stress with free number porting to OpenPhone
Call transfer
Share the right context before connecting callers with team members
Business caller ID
Let clients know when you’re calling with an outgoing caller ID
Phone menus
Give clients self-serve options to reach your team
Business hours
Set up call flows during and after your working hours
Third-party integrations
Share your call and message logs where you need it
Here’s why OpenPhone is the #1 business phone system as voted for by thousands of legal professionals
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OpenPhone lets your team take their business phone with them wherever they go using a smartphone or computer. Call and text clients from your office, court, home or anywhere else that has a strong internet connection.
Ditch traditional office phones, desk phones, and landlines that don’t offer advanced features like automated texting, CRM integrations, AI transcriptions, and more.
Download OpenPhone with our desktop and mobile apps, available on Mac, Windows, iOS and Android. And for every other platform, you can use OpenPhone in your browser.
Easily get multiple numbers for your law office with OpenPhone. Choose from local US and Canadian business phone numbers or North American toll-free numbers.
Each member of your workspace gets their own dedicated number and you can share numbers for different departments.
If your firm operates in multiple states, add team members to a shared number for each state. And if you want to offer a single customer support number, you can advertise a toll-free number to your customers.
Need even more numbers? Additional numbers cost $5 per number per month.
Work better together with your team using OpenPhone.
Keep track of your legal practice’s ongoing cases with shared inboxes. Troubleshoot client issues in real time and tag team members on follow-up tasks with internal threads. No need to follow up with colleagues — see whether they’ve reviewed a thread with inbox viewers.
OpenPhone makes call routing a breeze. Give your clients self-serve options to reach your team with phone menus (also known as auto attendant or IVR). Choose how your team gets dialed, either with simultaneous ring or in custom ring groups.
Have multiple attorneys working on a case? Bring everyone together with group calling for conference calls. If you need to transfer a client to a different team member, you can provide the right context to your colleagues before connecting them with call transfers.
Continue your client conversations over text with OpenPhone.
Schedule messages for clients based on their time zone. Answer common questions with pre-written text templates using snippets.
Easily set up automated text messages to nurture your client relationships with our Make or Zapier integration, including appointment bookings and reminders for consultation calls and follow up meetings.
Help your team automate their admin work and focus on your cases with OpenPhone.
Automatically record your calls and create instant AI-generated call summaries and transcripts so that your team doesn’t have to take any notes.
Log your calls and texts automatically in your CRM with our native HubSpot and Salesforce integrations. You can also connect to every other CRM with our Make and Zapier integrations, or with the OpenPhone API.
Give your team peace of mind after working hours with OpenPhone.
Manage business hours call routing for when your team is available. Set up backup options for unanswered calls that come in after hours, including auto-replies, custom voicemail greetings, and call forwarding to an emergency number or an answering service.
Find out how much you’re investing in your business phone solution upfront on our pricing page.
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Samantha Kompa
Can’t find the answer here? Check out our Help Center.
Law firms should look for the following functionality in a VoIP solution:
• Shared numbers to split responsibility for incoming phone calls and texts and to enable visibility into ongoing client communications
• Auto attendants or virtual receptionists to help clients connect with the right member of your team
• SMS and MMS text messaging to build stronger client relationships and answer urgent questions
• Automatic call recording and AI call transcripts to record your client details and keep track of everything that will be discussed with your clients.
• Voicemail-to-email transcription helps your team track incoming client voicemails and respond to them efficiently
Voice over Internet Protocol (VoIP) services offer several benefits to law firms:
Flexibility: VoIP solutions help law practices manage their case load remotely. They can communicate with clients and their team in the office or on the go, wherever they may be needed. Traditional law firm phone systems don’t offer that flexibility to legal teams, which can hamper the client experience since lawyers can’t get back to them quickly.
Easy case management: VoIP phone services help attorneys manage their cases more easily. Features like AI call summaries and transcriptions and automatic CRM tracking help legal teams track their client conversations without spending time taking extensive notes. Team members can also tag their colleagues next to a conversation thread to resolve any outstanding issues.
Cost-effective: VoIP providers don’t require custom hardware to access their platforms, so lawyers can bring their own devices and softphones to access their practice management software. And since adding multiple phone lines can be done in minutes and isn’t too expensive, VoIP solutions can easily scale with firms as they grow.
While there are many VoIP providers available for law firms to choose from, including RingCentral, Dialpad, Ooma, and Nextiva, none of these options cater to small businesses that are just getting started or are growing fast.
OpenPhone is the best VoIP solution for small businesses. Our plans offer all the essential VoIP features small law firms need at affordable price points. Check out our comparison of all the small business phone systems and the top apps for lawyers you can choose from, and see why OpenPhone is the best option for you.
How long it takes to port a number depends on the type of port.
– Simple ports among wireless service providers take 1 business day or less — for example if you’re porting 1 phone number and don’t need to switch equipment.
– Ports from a wireline (landline) to wireless service take a bit longer.
– Porting a local US number to a virtual/internet-based phone system takes 5-7 business days. Moving a Canadian number to a virtual phone system can take 7-10 business days.
The good news is that while the port is taking place, you’re still able to use your phone number. Just make sure not to cancel the service with your old provider while the port is in process.
You can send texts with OpenPhone in 2-5 business days. You’ll need to an active account and complete US carrier registration before you can get started sending texts.
Download OpenPhone for iOS and Android to stay in touch wherever you are.
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Discover more solutions where OpenPhone is the top choice.
With an average 4.7 stars and over 2,400+ reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
Join thousands of businesses already using OpenPhone to streamline operations and grow faster.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.
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