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What is a toll-free 888 phone number?

An 888 phone number is toll-free, providing your customers a way to call you without having to pay long-distance fees.

The 888 area code is included in the North American Numbering Plan (NANP) program, with over 20 countries and regions participating, including the United States, Canada, and the Bahamas. Anyone from these countries can call an 888 number for free, making it a great option if you have customers across the country or around the globe. An 888 area code will be familiar to your North American customers because it was the second NANP area code created in 1996 after the 800 code.

Contrary to what you might think, 888 area codes aren’t tied to a specific location. They’re available for use across North America, just like other toll-free numbers.

Get started with an 888 number in just four steps

It only takes four steps to get started with OpenPhone’s toll-free numbers.

Four reasons businesses choose an 888 number

Here are the benefits of choosing a toll-free number for your business.

Go nationwide to reach more customers

If you want to expand your business to customers across the country, an 888 phone number is a great way to make your business  look established and trustworthy. Choosing an 888 number can give you the appearance of being a larger company if you’re a small business or a solopreneur.

Increase your incoming call volume

A toll-free number encourages customers to reach out to your team without having to worry about footing the bill for high long-distance charges.

Keep customer service — not cost — as your focus. With OpenPhone’s unlimited incoming toll-free minutes, you never have to pay when customers call you. Plus, make free calls to the United States and Canada when you need to.

Stand out with a vanity number

Set your business apart, express your brand, and make your number memorable to your customers with a custom vanity phone number, like 1-888-FIXIT.

Communicate with your customers from anywhere

Provide great customer service no matter where you are, whether you’re at home, in the office, or somewhere in between. With OpenPhone, all you need is WiFi and your computer or cellphone.

Why thousands of growing teams choose OpenPhone

The perks of choosing an 888 phone number don’t stop there. Here are other benefits of OpenPhone’s complete business phone system.

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Get the numbers you need, when you need them

With OpenPhone, you can easily add new teammates and numbers as your business expands. Getlocal US and Canadian numbers and North American toll-free numbers as you need them. Choose specific area codes depending on your service regions or an 888 toll-free business phone number for nationwide coverage.

Each user in your OpenPhone workspace gets their own number, and each additional number only costs $5 per number per month.

Effortlessly manage incoming calls

Businesses that offer toll-free calling often expect high call volumes. With OpenPhone, you can manage your incoming calls with ease.

Streamline how your team manages incoming calls and help them provide a great customer experience with OpenPhone’s call routing and management features. 

Cut down on your missed calls by simultaneously ringing all your available teammates. OpenPhone’s shared numbers also help your team be on separate calls with the same number at the same time.. 

Ensure your customers reach the right team member by creating a phone menu. If they need to be transferred, warm transfers help your team provide the necessary context to their colleagues in advance. And with group calling, you can add as many stakeholders as you need to your calls.

Help your team work better together

Reduce silos, move faster, and get your team aligned with shared inboxes for your customer communications. 

Know what everyone’s working on and jump in when needed. Use internal threads to collaborate, problem solve, and assign tasks in a private thread directly on a call or message. Use inbox viewers and call views to easily see which team members have viewed a customer interaction.

Build meaningful customer relationships over text

Efficiently maintain rich two-way SMS and MMS conversations with customers while keeping everything documented and organized using toll-free texting on OpenPhone.

Set auto-replies to acknowledge your customers and send a response as quickly as possible. Communicating across time zones? Use scheduled messages to send a text when it’s convenient for your customers. Plus, work more efficiently by creating snippets to send common phrases or answers in a click and automating text flows with Zapier.

Move faster by automating admin work

Customer-facing teams should spend more time on calls and less time on admin work. OpenPhone helps teams focus on building customer relationships by automating tedious, manual work. 

With AI-generated summaries and transcriptions, your team can focus on customer conversations instead of capturing notes on their calls, and with our native CRM integrations, your calls and texts will be automatically logged for your team to review.

Work together remotely

Your reps can work as a team to provide great customer service from anywhere. OpenPhone works on any device, including Mac, Windows, iOS, and Android, syncing your communications in one place.

“The shared communications history in OpenPhone is just so valuable. Everything we do…all of that is a shared history so that any one person can step in immediately and take over a function, a task, or a relationship and understand what’s happened in that relationship and be able to pick it up without causing any hiccups”

Jonathon Barkl, CEO, AirGarage

Jonathon Barkl

CEO at AirGarage
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Find out how much you’re investing in your business phone solution upfront on our pricing page.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

How does 888 differ from other toll-free numbers?
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While you might not have heard of an 888 toll-free code, you’ve probably heard of an 800, 844, 866, or 877 toll-free number. These codes are toll-free prefixes that signal to your clients that they can call you, and you’ll cover the cost. The codes work the same way and serve the same purpose.

There are seven unique codes to ensure enough variety that businesses will be able to claim their own toll-free numbers when they need them. In 1996, the 888 toll-free code was created after the Federal Communications Commission (FCC), which assigns toll-free numbers, ran out of 800 numbers. Additional codes were added later as toll-free 888 numbers became more popular. Newer options like the 833 and 844 toll-free codes help ensure you’ll always be able to get one.

How do toll-free numbers work?
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The Federal Communications Commission (FCC) manages and controls toll-free numbers, which are typically distributed through a “Responsible Organization” (RespOrgs). RespOrgs reserve, manage, and distribute toll-free numbers to business owners and are available on a first-come, first-serve basis.

OpenPhone is an FCC-approved VoIP service provider of toll-free numbers. This means that when you get an 888 number for your business through OpenPhone, you get a reliable number to manage your calls and text messages.

From the caller’s perspective, a toll-free phone number works like any other phone number. They simply dial your number to make a toll-free call and reach your team. The only difference between dialing a toll-free number and a local number is that long-distance calls are free for the caller — even from a landline.

Do I own my 888 number when I purchase it from OpenPhone?
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When you purchase a phone number from OpenPhone, you own it. You can take your number to a different toll-free service provider if you choose to, so you won’t need to change your number.

What additional business phone features can I access with an OpenPhone toll-free number?
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A few more business phone features you can access with a toll-free number on OpenPhone are:
- Make international calls at affordable rates and receive them at no additional cost
- Create custom voicemail greetings during and after business hours
- Set up after-hours call forwarding to a backup number
- Save custom information about existing and potential customers with our contact management functionality

How do I build trust with customers when I use an 888 number?
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Toll-free telephone numbers can be confused for a scammer or spam if the customer doesn't recognize the number. Here are a few ways you can prevent that from happening:

Collect consent clearly: Provide multiple options for customers to opt in to receive text communications from you. Use website forms or emails, or share a consent request over the phone.

Give customers a heads up: Tell customers over the phone that they can expect a call or text back from your 888 number so they don’t confuse it for a scam call.

Use a local number: Use toll-free and local area codes to reach your customers. Use a toll-free number to receive customer support phone calls and reach out to customers with a local number.

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