Vonage is split between consumers and companies with no clear focus for either group. OpenPhone is a collaborative business phone designed for small and growing businesses.
.svg)
Hundreds of customers shared with us why they moved from Vonage to OpenPhone. Here are a few answers.
"Vonage packed a lot of unnecessary features that most of the time didn’t work. I missed a lot of calls that didn’t come through to my phone. For all the aggravation, Vonage was not worth its hefty price tag — not to mention finding hidden fees on every billing cycle. OpenPhone is so easy to use! I haven’t looked back since."
Melissa Hughes
Principal/Owner @ Halogen Design Lab
"After many years with Vonage, I was happy to finally find a modern solution for my business phone needs. OpenPhone's user interface, the ease of setting a new number up, and porting the numbers from other providers made the experience seamless. OpenPhone continues to be a super reliable system. Also, their pricing is extremely affordable for any small business or sole proprietor. Highly recommended!"
Dmitry Grafov
Founder @ SNTZR Inc.
Professionals at the world's leading companies choose OpenPhone for their communications
.svg)
.svg)
.svg)
.svg)
See how OpenPhone stacks up against Vonage.
Features
.svg)
Vonage
Price per month
$15 per user*
$13.99 per user
Toll-free numbers
$39.99 per month
Automatic call recording
Available on Business plan
$49.99 per month
Additional local numbers
$5 per number per month
$9.99 per number per month
SMS auto-replies, snippets, scheduled messages
Call groups, voicemail-to-text, internal team messaging
Requires upgrade
G2 rating
4.7 / 5 stars (2,200+ reviews)
4.3 / 5 stars (450+ reviews)
%20(1).png)
Affordable pricing for toll-free numbers
OpenPhone offers both local and toll-free numbers to teams on every plan. Each team member gets their own number and you can get additional numbers for $5 per month.
Vonage doesn’t offer toll-free numbers in their plans. You have to purchase an add-on that costs $39.99 a month to get a toll-free number with them.
Affordable pricing for more local numbers
Need to add more numbers to your account? OpenPhone makes it easy — each additional number costs $5 per month.
Vonage offers additional local numbers at twice the price — $9.99 per month.
On-demand call recording at no extra charge
OpenPhone offers on-demand call recording in your base plan so you can record the calls that matter to your team.
For Vonage, you either have to purchase their Call Recording On Demand add-on for $4.99 a month or you can upgrade to their most expensive pricing tier. Both options mean you pay extra for recording calls.
Record calls automatically when you upgrade
OpenPhone offers automatic call recording and AI call summaries and transcripts in our Business plan. You don’t have storage limits for your call recordings.
Vonage only offers automatic call recording as a $49.99 per month add-on, and it caps recording storage at 500 hours. Additional storage is available for $19.99 in 250 hour increments.
Get the essential features for your business
OpenPhone offers essential phone features like call groups, voicemail-to-text, internal chat, and more, all on our base plan.
Vonage requires you to upgrade to their more expensive plans to access these features.
Access modern texting features
Send SMS auto-replies, snippets, and scheduled messages to communicate with customers using OpenPhone.
Vonage doesn’t offer advanced texting features in its plans.
Give your workflow a boost with OpenPhone AI.
OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.
.png)
%20(1).png)
Read conversations in detail and quickly find information with time-stamped call transcripts.
.png)
Easily add new contacts with suggestions based on call and voicemail transcripts.
.png)
Want to move your number from Vonage (or another provider) to OpenPhone? We can port it over for free.
Leave the work to us
Submit your porting request in the OpenPhone app and we'll handle everything from there. We outline the process here.
No service blackouts
Your phone number will work with Vonage until the port date. Then it's on OpenPhone moving forward.
No surprises
Since OpenPhone offers a free trial, we recommend trying out the platform with a temporary number before completing your port request.
.svg)
Ask us anything: We're here for you
Our customer service team is here to answer any questions you have. Based on your feedback, OpenPhone adds new features every 2-3 weeks.
.svg)
The top-rated business phone
We've carefully rethought every detail of what a modern business phone should look like. Reviewers agree: OpenPhone is the #1 rated business phone in customer satisfaction on G2.
Getting started is easy
Start calling and texting in minutes. Setting business hours, voicemail greetings, and other custom options is simple.
Can’t find the answer here? Check out our Resource Center.
OpenPhone and Vonage seem to have similar price points in their base plans. OpenPhone starts at $15 per user per month while Vonage starts at $13.99 per user per month.
When you take a closer look, however, it becomes pretty clear that OpenPhone offers a better deal at its price. OpenPhone’s base plan includes features like on-demand call recording, voicemail transcription, call groups, toll-free numbers, internal chat, and more. With Vonage, access to all of these features requires the purchase of add-ons or more expensive plans. OpenPhone offers significantly more value to businesses compared to Vonage.
You can send texts with OpenPhone in 2-5 business days. You’ll need to register your business number for A2P 10DLC compliance before you can get started sending texts.
A2P 10DLC registration is a requirement pushed for by the large US cell carriers in order to text local US numbers.
See for yourself why thousands of businesses use OpenPhone.
.svg)
OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.