Automatically log all your team’s calls and texts — and build better relationships — with OpenPhone.
.webp)
See all your call logs, with caller, status, and call recording data at a glance
Use our call log filters to see which calls you missed, when someone left a voicemail,, and more
OpenPhone can automatically generate call transcripts and summaries.
We’re not kidding. With OpenPhone’s AI call summaries and transcriptions, you can quickly get up to speed on your team’s conversations.
OpenPhone call logs aren’t static. Start an internal thread with a teammate to get moving on time-sensitive tasks.
Tired of manually logging your interactions with prospects? Automatically log calls, texts, and voice messages with OpenPhone's CRM integrations.
Here are a few other key reasons growing businesses around the world use OpenPhone.
%20(1).jpg)
Give every department their own number or automatically route calls from a main office line. Each user comes with one free number. Choose from local numbers (US or Canadian) with specific area codes and toll-free numbers for a nationwide presence. Easily scale your business phone system as you add more people to the team — additional phone numbers cost just $5 per month.
Collaborate with ease in OpenPhone. Split responsibility for incoming calls and messages with shared numbers. Tackle issues and work on customer support responses together in real time with internal threads. Always know who’s in the loop and has seen a call or message with inbox viewers.
No more hunting for follow-up tasks or action items. With a single unified inbox view, see exactly what customers said, when they said it. And with AI-powered call summaries and transcriptions, you always have a searchable written record of your conversations.
Save time on call personalization with OpenPhone. Use custom contact properties and contact notes to save critical details about your customers. Anyone on your team can use them to provide consistently great service.
Make every call flow seamlessly with OpenPhone’s call handling features. Customize your caller ID so customers recognize your calls when you make them. Design custom ring groups to manage high inbound call volumes. Guide customers to the right department with phone menus. Set business hours to provide custom voicemail greetings, auto-replies, or after hours call forwarding.
Need to connect a customer with someone else on a live call? With warm transfers, you can give them a heads up before transferring the call. Or add a team member to your existing call with group calling.
OpenPhone goes where your team goes. Use our desktop apps on Mac or Windows, our mobile apps on iOS and Android, or our browser app for any other device type. All you need is an Internet connection.
Jessie Grant
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Help Center.
Call logging is the process of recording details about telephone calls. These call details include:
Every business phone solution logs calls that take place on their platform, so you don’t need to look for a dedicated call logging app or use a call log template.
OpenPhone offers automatic call logging functionality and makes it easy to review call data for small businesses. One advantage OpenPhone has over other VoIP phone providers is its native CRM integrations with HubSpot and Salesforce. Your call logs will automatically sync to your CRM, saving your team hours of manual logging and tracking.
Yes, you can download your call logs from your OpenPhone account. Here’s how:
Some things to keep in mind about exporting your call log data:
Learn more about how to export your call logs from OpenPhone.
You can filter your OpenPhone call activity by:
OpenPhone stores call logs indefinitely unless an OpenPhone customer requests for it to be deleted. When you delete your OpenPhone account, your call logs will also be deleted.
Additionally, our partner carriers hold onto message data for up to 13 months unless we ask them to delete it.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
.svg)
OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.